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April 1, 2015

Notice regarding a change in the support framework for the Taiwan and China regions with the end of our sales agent contract with Happy Pole Ltd. in Taiwan

This is a notice regarding the end of our sales agent contract with Happy Pole Ltd., our business partner in the Taiwan and China regions, on March 31, 2015.

With the end of the contract, starting April 1, 2015, the following changes will be made to our customer support in the Taiwan and China regions.

Region Applicable customers Support provider
(Starting April 1st)
Taiwan All customers DISCO HI-TEC TAIWAN CO., LTD.
China Customers contracted Happy Pole Ltd. DISCO HI-TEC CHINA CO., LTD.
All other customers No change

This change is being made in order to meet the demands from our customers for speedier support and to pursue a greater level of customer satisfaction by providing service of greater value to our customers. Thank you for your patronage thus far, and we look forward to continue working with you for many years to come.

Related notice:
Notice regarding a change in the support framework for the Taiwan region (January 9, 2015)

Contact:
DISCO HI-TEC TAIWAN CO., LTD.
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