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Customer Engineer [Oregon]

Company Overview

DISCO Corporation consists of global affiliates with more than 4,400 employees across over 50+ locations throughout 4 continents. With headquarter located in Tokyo, Japan, DISCO is a global leader in precision manufacturing equipment for the semiconductor, medical devices, and electronic component industries.

DISCO Hi-Tec America, Inc. (DHA) – U.S.A.-affiliate of DISCO, headquartered in San Jose, California, is seeking applicants to join the Equipment Engineering /Field Service Engineering team as a Field Service Engineer (also referred to as Customer Engineer) in the Hillsboro, OR area. Our engineers work directly with our customers at the frontlines of cutting-edge technology, providing hands-on support that is changing the world.

This position will require limited local travel.

Overview Description

DHA is seeking a candidate with strong hands-on mechanical aptitude who demonstrates a passion for excellence and can thrive in a high-growth, fast-paced industry.

The chosen candidate should:

  • Be self-motivated and have strong work ethics to complete tasks
  • Adhere to stringent schedules
  • Work independently and efficiently after adequate training
  • Take initiative to seek guidance when undertaking unfamiliar challenges
  • Be able to communicate effectively with ANY team member remotely or in-person to escalate resource conflicts, update progress, and summarize conclusions
  • Be ready to participate and contribute to DISCO corporate activities focusing on deeper thinking, value exchange, and constant improvement

Key Responsibilities

After sufficient training, candidates will be able to:

  • Perform equipment installations, preventative maintenances, malfunction troubleshooting, along with various other services and repairs at customer sites on DISCO grinding, dicing, and laser equipment
  • Troubleshoot independently through rigorous electrical / mechanical procedural sequences
  • Efficiently document analytical steps and root causes for both internal team and customers
  • Become more familiar on how DISCO equipment are used in manufacturing process flows and associated performance characterization techniques
  • Closely interact with customers to maintain relationships by being a reliable support both on-site and off-site (via email/phone)
  • Train customer’s personnel in servicing, maintenance, and operations of DISCO products
  • Handle various equipment elements including robotics, cameras, electrical motor components, as well as using computer software.
  • Contribute in research and development of new equipment hardware, signal instrumentations, and software systems
  • Perform other duties as assigned

Physical Requirements

Candidates must be able to:

  • Lift and carry or otherwise move at least 30lbs
  • Position one-self to work on harder to reach areas on machines
  • Traveling to and from customer sites and office
  • Wear personal protective gear for longer durations of time

Qualifications:

We are looking for. . .

Desired Functional Knowledge

Candidates with:

  • A strong aptitude and repair skills toward electro/mechanical components
  • Knowledge of common lab instrumentations like multi-meters, oscilloscopes
  • Knowledge making, reading, and interpreting CAD drawings and electrical diagrams
  • Proficient knowledge of MS Office and Windows software
  • General computer programming
  • Knowledge of semiconductor processes. Lasers fundamentals. Optics fundamentals
  • Knowledge of semiconductor industrial engineering and operations

Leadership

A leader who:

  • Is willing to lead peers in a cross-matrix fashion on projects in areas of technology development or organizational efficiency improvements
  • Acts as a resource for colleagues with less knowledge on any particular subject matter [general engineering principles, computer science etc.]

Interpersonal Skills

A team player who:

  • Is a strong team contributor; helps build team consensus and prioritize team’s expectations and needs to streamline project flow
  • Possesses clear, concise, and timely communication skills
  • Is able to maintain high self-motivation and persevere under pressure
  • Will build upon DISCO’s culture that comprises a camaraderie across all social / cultural / geological separations to help build an inclusive work environment
  • Is personable and approachable as well-rounded professional

Education and Experience

  • Bachelor of Science degree in any discipline is welcome
  • 2 - 4 years of applicable working experience is a plus
  • Mechanical hands on experience in the HVAC, Automotive, or a similar industry is beneficial

DISCO Hi-Tec America, Inc. is committed to Equal Employment Opportunity and diversity in its workforce without discrimination.

Foreign Language and Other Background

  • Foreign language (Japanese, Spanish, or Chinese a plus)
  • Highlight any military experiences

Salary

  • $50,000 - $70,000 per year

Benefits

  • Health Insurance (medical, dental, vision)
  • Health Savings Account
  • Life Insurance
  • 14 Company Holidays + Paid Time Off
  • 401(k) and 401(k) matching
  • Referral Program
  • Tuition Support
  • Relocation Assistance

Customer Engineer [New Mexico]

Company Overview

DISCO Corporation consists of global affiliates with more than 4,400 employees across over 50+ locations throughout 4 continents. With headquarter located in Tokyo, Japan, DISCO is a global leader in precision manufacturing equipment for the semiconductor, medical devices, and electronic component industries.

DISCO Hi-Tec America, Inc. (DHA) – U.S.A.-affiliate of DISCO, headquartered in San Jose, California, is seeking applicants to join the Equipment Engineering /Field Service Engineering team as a Field Service Engineer (also referred to as Customer Engineer) in the Rio Rancho, NM area. Our engineers work directly with our customers at the frontlines of cutting-edge technology, providing hands-on support that is changing the world.

This position will require limited local travel.

Overview Description

DHA is seeking a candidate with strong hands-on mechanical aptitude who demonstrates a passion for excellence and can thrive in a high-growth, fast-paced industry.

The chosen candidate should:

  • Be self-motivated and have strong work ethics to complete tasks
  • Adhere to stringent schedules
  • Work independently and efficiently after adequate training
  • Take initiative to seek guidance when undertaking unfamiliar challenges
  • Be able to communicate effectively with ANY team member remotely or in-person to escalate resource conflicts, update progress, and summarize conclusions
  • Be ready to participate and contribute to DISCO corporate activities focusing on deeper thinking, value exchange, and constant improvement

Key Responsibilities

After sufficient training, candidates will be able to:

  • Perform equipment installations, preventative maintenances, malfunction troubleshooting, along with various other services and repairs at customer sites on DISCO grinding, dicing, and laser equipment
  • Troubleshoot independently through rigorous electrical / mechanical procedural sequences
  • Efficiently document analytical steps and root causes for both internal team and customers
  • Become more familiar on how DISCO equipment are used in manufacturing process flows and associated performance characterization techniques
  • Closely interact with customers to maintain relationships by being a reliable support both on-site and off-site (via email/phone)
  • Train customer’s personnel in servicing, maintenance, and operations of DISCO products
  • Handle various equipment elements including robotics, cameras, electrical motor components, as well as using computer software.
  • Contribute in research and development of new equipment hardware, signal instrumentations, and software systems
  • Perform other duties as assigned

Physical Requirements

Candidates must be able to:

  • Lift and carry or otherwise move at least 30lbs
  • Position one-self to work on harder to reach areas on machines
  • Traveling to and from customer sites and office
  • Wear personal protective gear for longer durations of time

Qualifications:

We are looking for. . .

Desired Functional Knowledge

Candidates with:

  • A strong aptitude and repair skills toward electro/mechanical components
  • Knowledge of common lab instrumentations like multi-meters, oscilloscopes
  • Knowledge making, reading, and interpreting CAD drawings and electrical diagrams
  • Proficient knowledge of MS Office and Windows software
  • General computer programming
  • Knowledge of semiconductor processes. Lasers fundamentals. Optics fundamentals
  • Knowledge of semiconductor industrial engineering and operations

Leadership

A leader who:

  • Is willing to lead peers in a cross-matrix fashion on projects in areas of technology development or organizational efficiency improvements
  • Acts as a resource for colleagues with less knowledge on any particular subject matter [general engineering principles, computer science etc.]

Interpersonal Skills

A team player who:

  • Is a strong team contributor; helps build team consensus and prioritize team’s expectations and needs to streamline project flow
  • Possesses clear, concise, and timely communication skills
  • Is able to maintain high self-motivation and persevere under pressure
  • Will build upon DISCO’s culture that comprises a camaraderie across all social / cultural / geological separations to help build an inclusive work environment
  • Is personable and approachable as well-rounded professional

Education and Experience

  • Bachelor of Science degree in any discipline is welcome
  • 2 - 4 years of applicable working experience is a plus
  • Mechanical hands on experience in the HVAC, Automotive, or a similar industry is beneficial

DISCO Hi-Tec America, Inc. is committed to Equal Employment Opportunity and diversity in its workforce without discrimination.

Foreign Language and Other Background

  • Foreign language (Japanese, Spanish, or Chinese a plus)
  • Highlight any military experiences

Salary

  • $50,000 - $70,000 per year

Benefits

  • Health Insurance (medical, dental, vision)
  • Health Savings Account
  • Life Insurance
  • 14 Company Holidays + Paid Time Off
  • 401(k) and 401(k) matching
  • Referral Program
  • Tuition Support
  • Relocation Assistance

Customer Engineer [Arizona]

Company Overview

DISCO Corporation consists of global affiliates with more than 4,400 employees across over 50+ locations throughout 4 continents. With headquarter located in Tokyo, Japan, DISCO is a global leader in precision manufacturing equipment for the semiconductor, medical devices, and electronic component industries.

DISCO Hi-Tec America, Inc. (DHA) – U.S.A.-affiliate of DISCO, headquartered in San Jose, California, is seeking applicants to join the Equipment Engineering /Field Service Engineering team as a Field Service Engineer (also referred to as Customer Engineer) in the Tempe, AZ area. Our engineers work directly with our customers at the frontlines of cutting-edge technology, providing hands-on support that is changing the world.

This position will require 50-60% travel.

Overview Description

DHA is seeking a candidate with strong hands-on mechanical aptitude who demonstrates a passion for excellence and can thrive in a high-growth, fast-paced industry.

The chosen candidate should:

  • Be self-motivated and have strong work ethics to complete tasks
  • Adhere to stringent schedules
  • Work independently and efficiently after adequate training
  • Take initiative to seek guidance when undertaking unfamiliar challenges
  • Be able to communicate effectively with ANY team member remotely or in-person to escalate resource conflicts, update progress, and summarize conclusions
  • Be ready to participate and contribute to DISCO corporate activities focusing on deeper thinking, value exchange, and constant improvement

Key Responsibilities

After sufficient training, candidates will be able to:

  • Perform equipment installations, preventative maintenances, malfunction troubleshooting, along with various other services and repairs at customer sites on DISCO grinding, dicing, and laser equipment
  • Troubleshoot independently through rigorous electrical / mechanical procedural sequences
  • Efficiently document analytical steps and root causes for both internal team and customers
  • Become more familiar on how DISCO equipment are used in manufacturing process flows and associated performance characterization techniques
  • Closely interact with customers to maintain relationships by being a reliable support both on-site and off-site (via email/phone)
  • Train customer’s personnel in servicing, maintenance, and operations of DISCO products
  • Handle various equipment elements including robotics, cameras, electrical motor components, as well as using computer software.
  • Contribute in research and development of new equipment hardware, signal instrumentations, and software systems
  • Perform other duties as assigned

Physical Requirements

Candidates must be able to:

  • Lift and carry or otherwise move at least 30lbs
  • Position one-self to work on harder to reach areas on machines
  • Traveling to and from customer sites and office
  • Wear personal protective gear for longer durations of time

Qualifications:

We are looking for. . .

Desired Functional Knowledge

Candidates with:

  • A strong aptitude and repair skills toward electro/mechanical components
  • Knowledge of common lab instrumentations like multi-meters, oscilloscopes
  • Knowledge making, reading, and interpreting CAD drawings and electrical diagrams
  • Proficient knowledge of MS Office and Windows software
  • General computer programming
  • Knowledge of semiconductor processes. Lasers fundamentals. Optics fundamentals
  • Knowledge of semiconductor industrial engineering and operations

Leadership

A leader who:

  • Is willing to lead peers in a cross-matrix fashion on projects in areas of technology development or organizational efficiency improvements
  • Acts as a resource for colleagues with less knowledge on any particular subject matter [general engineering principles, computer science etc.]

Interpersonal Skills

A team player who:

  • Is a strong team contributor; helps build team consensus and prioritize team’s expectations and needs to streamline project flow
  • Possesses clear, concise, and timely communication skills
  • Is able to maintain high self-motivation and persevere under pressure
  • Will build upon DISCO’s culture that comprises a camaraderie across all social / cultural / geological separations to help build an inclusive work environment
  • Is personable and approachable as well-rounded professional

Education and Experience

  • Bachelor of Science degree in any discipline is welcome
  • 2 - 4 years of applicable working experience is a plus
  • Mechanical hands on experience in the HVAC, Automotive, or a similar industry is beneficial

DISCO Hi-Tec America, Inc. is committed to Equal Employment Opportunity and diversity in its workforce without discrimination.

Foreign Language and Other Background

  • Foreign language (Japanese, Spanish, or Chinese a plus)
  • Highlight any military experiences

Salary

  • $50,000 - $70,000 per year

Benefits

  • Health Insurance (medical, dental, vision)
  • Health Savings Account
  • Life Insurance
  • 14 Company Holidays + Paid Time Off
  • 401(k) and 401(k) matching
  • Referral Program
  • Tuition Support
  • Relocation Assistance